Four godowns, one stock figure everybody trusts

Four godowns each kept their own stock record. Sales staff quoted availability by calling the nearest branch and hoping the number was current.

Credit exposure was tracked in a spreadsheet updated weekly, so overdue customers kept receiving material.

ERPNext configured with all four godowns as warehouses under one company, including transfers with an approval step.

Customer master deduplicated from 1,400 entries down to 860 real accounts, with credit limits set per account.

A stripped-down mobile view for the field sales team: stock check, order entry, outstanding balance. Nothing else.

Two half-day sessions per branch, in Marathi, plus a printed one-pager at every counter.

Availability is quoted from the system, so cross-branch transfers now happen instead of lost orders.

Credit limits block dispatch automatically, and overdue balances dropped over the first two quarters.

Branch managers get a daily summary at seven each morning instead of asking for one.